For all product enquiries, please email us at ebm@ebm.co.za

Terms & Conditions

Last Updated: 1 December 2025

These Terms and Conditions (“Terms”) govern your use of the EBM Smartgrid Technologies website (“the Website”), services, and any content or features offered by EBM Smartgrid Technologies (“we”, “us”, or “our”).
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website immediately.


1. Use of the Website

1.1 You may use this Website for lawful purposes only.
1.2 You may not use the Website:

  • To upload or transmit any harmful, unlawful, or malicious content
  • To interfere with the security or functionality of the Website
  • To attempt unauthorised access to systems or data
  • To use automated tools (e.g., bots, scrapers) without permission

1.3 We reserve the right to restrict or terminate access if the Website is misused.


2. Information on the Website

2.1 The content on the Website is provided for general informational purposes.
2.2 Although we strive for accuracy, we cannot guarantee that all content is always up to date, complete, or error-free.
2.3 Any reliance on information provided is at your own risk.


3. Products, Services and Pricing

3.1 All products or services displayed on the Website are subject to availability.
3.2 We reserve the right to modify, suspend, or discontinue any product, service, or pricing without prior notice.
3.3 Quotes or estimates provided through the Website or via email are valid only for the specified period.


4. Intellectual Property Rights

4.1 All content on the Website, including text, graphics, logos, images, videos, documents, software, and design, is the property of EBM Smartgrid Technologies or our licensors.
4.2 You may not reproduce, distribute, copy, modify, or create derivative works without our written permission.
4.3 You may download or print content for personal, non-commercial use only.


5. Third-Party Links

5.1 The Website may contain links to third-party websites or services.
5.2 These links are provided for convenience and do not imply endorsement.
5.3 We are not responsible for the content, policies, or practices of third-party websites.


6. Privacy and Cookies

6.1 Your use of the Website is also governed by our Privacy and Cookies Policy, which explains how we collect, process, and protect your personal information under POPIA.
6.2 By using the Website, you acknowledge that you have read and understood this policy.


7. User Accounts (If Applicable)

7.1 If the Website provides user accounts, you are responsible for maintaining the confidentiality of your login details.
7.2 You agree to notify us immediately of any unauthorised access or security breach.
7.3 We may suspend or terminate accounts that violate these Terms.


8. Limitation of Liability

8.1 To the fullest extent permitted by South African law, EBM Smartgrid Technologies shall not be liable for:

  • Any direct, indirect, incidental, consequential, or punitive damages
  • Loss of data, revenue, profits, or business opportunities
  • Damage caused by malware, viruses, or technical failures
  • Errors, omissions, or inaccuracies in website content

8.2 Your use of the Website is at your sole risk.


9. Indemnification

You agree to indemnify and hold harmless EBM Smartgrid Technologies and its employees, partners, and affiliates from any claims, damages, losses, or expenses arising out of:

  • Your use or misuse of the Website
  • Your violation of these Terms
  • Your infringement of any intellectual property or rights of another person

10. Disclaimer of Warranties

10.1 The Website and its content are provided “as is” and “as available”.
10.2 We make no warranties regarding the reliability, accuracy, or availability of the Website.
10.3 We do not guarantee uninterrupted operation or that the Website will be free of errors or security vulnerabilities.


11. Governing Law

These Terms are governed by the laws of the Republic of South Africa.
Any disputes will be handled in South African courts.


12. Changes to These Terms

12.1 We may update or amend these Terms at any time.
12.2 Updates will be posted on this page with the revised “Last Updated” date.
12.3 Continued use of the Website after changes indicates acceptance of the updated Terms.


13. Contact Information

For questions regarding these Terms or the Website, please contact:

EBM Smartgrid Technologies
📧 Email: ebm@ebm.co.za
📞 Tel: +27 (0)11-288 0000
🌐 Website: https://ebm.co.za